Shipping Policy

Shipping Policy – Millfield & Co

At Millfield & Co, we strive to offer reliable and secure delivery so you can enjoy your products as soon as possible. Below, you’ll find detailed information about our shipping terms and conditions.

1. Shipping Areas

We currently ship to the United Kingdom, the United States, Canada, Australia and other select countries worldwide.

2. Shipping Methods

We offer different shipping options to suit your needs:

  • Standard Shipping: Delivery times vary depending on your location but typically range between 7 and 15 business days.

  • Express Shipping: Faster delivery options may be available, with estimated delivery within 3 to 7 business days, depending on the destination.

Shipping times are estimates and may vary due to customs procedures, local postal delays or unforeseen circumstances.

3. Shipping Costs

Shipping costs depend on your location and the weight of your order. Exact shipping fees will be calculated automatically at checkout before you complete your purchase.
Where applicable, duties, taxes and import charges may be included at checkout or collected separately depending on the destination and shipping method used.

4. Free Shipping

We may offer free shipping on qualifying orders and during special promotional periods. Please check our homepage or subscribe to our newsletter for the latest updates on free shipping offers.

5. Delivery Timeframes

Delivery times may vary depending on the destination and product availability. During high-demand periods such as holidays and sales events, shipments may take longer to arrive.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment through the courier’s website.

7. Shipping Issues

If you experience any issues with your delivery, such as delays, damaged packages or failed delivery attempts, please contact us as soon as possible at help@millfieldandco.co.uk. We are committed to resolving any issue promptly and efficiently.

8. Delivery Addresses

Please ensure that you provide a complete and accurate shipping address when placing your order. Millfield & Co is not responsible for failed deliveries or delays caused by incorrect or incomplete address information.

9. International Shipping

We ship internationally to many countries. If you would like to confirm whether we ship to your location or if you need a custom shipping solution, feel free to reach out to us at help@millfieldandco.co.uk.

10. Changes to This Shipping Policy

Millfield & Co reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website with the date of the latest update.