Privacy Policy – Millfield & Co

At Millfield & Co, we take the protection of your privacy and the security of your personal data very seriously. This Privacy Policy explains how we collect, use and protect your personal information when you interact with our website and make purchases.

1. Data Controller

The controller responsible for processing your personal data is:

Millfield & Co
Email: help@millfieldandco.co.uk

2. Personal Data We Collect

We may collect the following information when you interact with our website:

• Identification data: first and last name, email address, phone number.

• Shipping information: delivery address, postal code and city.

• Payment information: details related to your purchase, such as payment method and transaction data, processed through secure payment platforms.

• Device and usage information: IP address, browser type, browsing history and other technical metrics.

3. Purposes of Processing

We use your personal data for the following purposes:

• To manage and process your orders.

• To send order confirmations, invoices, updates and communications related to your purchase.

• To improve the user experience on our website.

• To offer personalized promotions and special offers, only if you have given explicit consent.

• To comply with our legal and tax obligations.

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Performance of a contract, to process and fulfil your purchase.

• Explicit consent, for marketing communications and personalized offers.

• Compliance with legal obligations, including tax and accounting requirements.

5. Your Rights Regarding Personal Data

You have the following rights regarding your personal data:

• Access your personal data and obtain a copy.

• Rectify any inaccurate or incomplete data.

• Erase your personal data when it is no longer needed for the purposes for which it was collected.

• Object to the processing of your data in certain situations.

• Restrict the processing of your data in specific cases.

• Data portability, allowing you to receive your data in a structured, commonly used format and transmit it to another controller.

To exercise any of these rights, please contact us at help@millfieldandco.co.uk. These rights are aligned with UK data protection principles, including access, rectification, erasure, restriction, objection and portability.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, no internet transmission or electronic storage system is completely secure, and we therefore cannot guarantee absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations, such as tax and accounting requirements. After this period, your data will be securely deleted.

8. Cookies

We use cookies to enhance your experience on our website, personalize content and analyze web traffic. Non-essential cookies should only be used with clear, informed consent, and users should be able to refuse them just as easily as they accept them. You can manage your cookie preferences through your browser settings and our cookie banner, if available. For more information, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website along with the date of the latest update. We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at help@millfieldandco.co.uk.